Terms & Conditions for ec77 Players

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and ec77 ("ec77", "we", "us", "our"), the operator of the online gaming platform accessible at https://ec77.io. These Terms govern your access to and use of the ec77 website, mobile interface, games, betting markets, payment services, promotional offers, and all related services (collectively, the "Platform").

By completing account registration on ec77, accessing any game or betting market, making a deposit, or otherwise using any part of the Platform, you unconditionally accept and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must immediately cease using the Platform and close your account.

ec77 reserves the right to modify these Terms at any time. Updated Terms will be published on this page with a revised effective date. Continued use of the Platform following publication of updated Terms constitutes your acceptance of the revised version. It is your responsibility to review this page periodically.

2 Eligibility

To register and maintain an active account on ec77, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age. ec77 is strictly an adults-only platform. ec77 does not knowingly accept registrations from individuals under the age of 21, and any account found to belong to a minor will be closed immediately with all associated funds returned.
• You are a natural person (not a corporation, partnership, or other legal entity) acting in your personal capacity for entertainment purposes only.
• You have not previously been self-excluded from ec77 or had your ec77 account permanently closed for a Terms violation.
• You are not a current employee, director, officer, contractor, or agent of ec77 or any of its affiliated companies, subsidiaries, or game content providers, nor an immediate family member of any such person.
• You are not accessing the Platform through a virtual private network (VPN), proxy, or other anonymising technology for the purpose of circumventing geographic restrictions or identity verification requirements.
• You have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

ec77 reserves the right to request documentary evidence of eligibility at any time and to suspend account access pending eligibility verification. Providing false information regarding eligibility constitutes a material breach of these Terms.

3 Account Registration

3.1 One Account Per Player

Each player may hold only one registered account on ec77. Operating multiple accounts — whether under the same name, the same device, the same IP address, the same mobile number, or the same payment method — is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of any balances held within them.

3.2 Accurate Information

You must provide accurate, complete, and current information during registration, including your legal name, date of birth, Bangladesh mobile number, and email address. You are responsible for keeping this information up to date. ec77 is not liable for any consequences arising from inaccurate or outdated account information provided by you.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication (2FA) codes. You must not share your login details with any third party. ec77 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorised access to your account, contact ec77 support immediately.

3.4 Account Closure by Player

You may request closure of your ec77 account at any time by contacting customer support at [email protected]. Upon account closure, any remaining balance after deduction of applicable pending withdrawals will be processed to your registered payment method. Accounts closed under responsible gaming self-exclusion are subject to the specific terms outlined in Section 8.

4 Identity Verification (KYC)

ec77 operates a Know Your Customer (KYC) identity verification process in accordance with its obligations to prevent fraud, money laundering, and underage gambling. All players are required to complete KYC verification before processing their first withdrawal.

4.1 Required Documents

ec77 may request any or all of the following documents as part of the KYC process:

• A valid National Identity Card (NID) issued by the Bangladesh Election Commission, or a valid passport.
• Proof of address — a recent utility bill, bank statement, or government-issued document dated within the past three months showing your name and residential address in Bangladesh.
• Proof of payment method — a screenshot or document confirming ownership of the bKash, Nagad, Rocket, Upay, or bank account used for deposits.
• A selfie photograph holding your NID or passport, as requested by the ec77 compliance team.

4.2 Verification Timeframe

ec77 will endeavour to complete standard KYC reviews within 24 to 72 hours of receiving all required documents. Complex cases or documents requiring additional review may take longer. During the verification period, deposits may be accepted but withdrawal requests will be held pending completion of the KYC process.

4.3 Right to Refuse or Delay

ec77 reserves the right to refuse, delay, or reverse any transaction pending satisfactory completion of the KYC process. Persistent failure to provide required documentation may result in account closure, with any eligible balance returned to the player's verified payment method after applicable compliance checks.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

ec77 currently accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, and standard Bank Transfer. All transactions are processed in Bangladeshi Taka (BDT). ec77 does not accept cryptocurrency deposits.

5.2 Deposit Limits

The minimum single deposit on ec77 is ৳500. There is no fixed maximum deposit limit for standard accounts; however, ec77 may apply enhanced due diligence requirements for large single deposits or cumulative weekly deposits that trigger internal monitoring thresholds. Players may set their own voluntary deposit limits through the responsible gaming tools in their account settings.

5.3 Withdrawal Processing

Withdrawal requests are processed subject to the following conditions:

• The player's KYC verification must be complete and approved.
• The withdrawal amount must not exceed the player's verified available balance after deducting any pending wagering requirements attached to active bonuses.
• Withdrawals must be made to the same payment method used for the most recent deposit, where technically possible, to comply with anti-money-laundering requirements.
• The minimum withdrawal amount is ৳500.

Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed within 10 to 30 minutes of approval. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving institution. ec77 does not charge withdrawal fees on standard transactions, though your bank or mobile wallet provider may apply their own charges.

5.4 Chargebacks and Reversals

Any attempt to initiate a chargeback, payment reversal, or dispute through a payment provider for funds that have been deposited to and used on ec77 constitutes a breach of these Terms. ec77 reserves the right to offset any chargeback amount against the player's account balance and to close the account pending investigation.

6 Betting Rules

6.1 Placement of Bets

All bets placed on ec77 — whether on sports markets, live casino tables, slots, or instant games — are final once confirmed by the Platform. Players are responsible for ensuring the accuracy of all bet selections before confirmation. ec77 will not void or amend a bet on the basis that the player selected the wrong option, misread the odds, or placed the wager by mistake, unless an evident error by the Platform itself is established.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by game type, sports market, and individual game title. The applicable limits are displayed at the point of bet placement and within each game's information panel. ec77 reserves the right to adjust stake limits at any time and may impose player-specific limits on accounts showing unusual betting patterns.

6.3 Void Bets

ec77 reserves the right to void any bet in the following circumstances:

• The event to which the bet relates is cancelled, postponed, or abandoned and not completed within the timeframe specified in the applicable sports betting rules.
• The odds or game parameters displayed to the player were the result of a manifest technical error on the part of ec77 or its data providers.
• The bet was placed after the official start of the event or after the applicable cut-off time for pre-match markets.
• The bet was placed by an account subsequently found to be in breach of these Terms, including the one-account-per-player rule.

In the event of a void bet, the staked amount will be returned to the player's ec77 account balance. No additional compensation is payable.

6.4 Results and Payouts

All game outcomes are determined by the relevant game engine (RNG) or live dealer studio, or by official sporting result data from recognised providers. ec77's determination of results is final. Payout calculations are based on the odds or paytables confirmed at the time of bet placement. ec77 will not honour payouts based on odds or paytables that were displayed in error.

7 Bonuses & Promotions

7.1 General Bonus Terms

ec77 offers promotional bonuses to registered players from time to time, including but not limited to welcome deposit bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the specific terms published alongside each individual promotion, in addition to these general bonus rules. In the event of any conflict, the specific promotion terms prevail.

7.2 Wagering Requirements

Unless explicitly stated otherwise in the specific promotion terms, all bonus funds credited to a player's account are subject to a wagering requirement before they may be withdrawn. The wagering requirement multiplier applicable to each bonus is stated in the individual promotion terms. Wagering requirements must be completed within the time period specified for the promotion; unused bonus funds and associated winnings will expire at the end of the stated period.

7.3 Eligible Games

Not all games on ec77 contribute equally to wagering requirements. Slots typically contribute 100% of each wager placed. Live casino games and certain table game formats may contribute at a reduced rate (e.g., 10% to 20%) or may be excluded entirely from wagering requirement calculations. The contribution rates applicable to specific games are listed in the promotion terms or available from customer support.

7.4 Bonus Abuse

ec77 maintains active monitoring for bonus abuse, including but not limited to: systematic low-risk wagering strategies designed to clear bonus requirements with minimal risk, multi-accounting to claim the same bonus multiple times, and coordinated wagering between related accounts. ec77 reserves the right to forfeit bonus funds and associated winnings, and to close accounts found to be engaged in bonus abuse, without prior notice.

7.5 One Bonus at a Time

Players may hold only one active bonus at a time unless a specific promotion explicitly states otherwise. Requesting a new bonus while a previous bonus is active may result in the previous bonus being forfeited. Players are encouraged to clear existing bonus wagering requirements before claiming a new promotion.

8 Responsible Gaming

ec77 is committed to providing a safe and responsible gaming environment for all players in Bangladesh. Gaming on ec77 is intended to be a form of adult entertainment, not a source of income or a means of addressing financial problems.

8.1 Available Tools

Every ec77 account includes the following responsible gaming tools, accessible directly from account settings without requiring a support request:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit to your account. Limits take effect immediately. Increases to a limit are subject to a 24-hour cooling-off period before becoming active.
• Session Time Reminders: Configure automatic reminders that display elapsed play time at intervals you choose, helping you remain aware of how long you have been gaming.
• Cooling-Off Period: Temporarily suspend your account for a fixed period of between 24 hours and 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. The account resumes automatically at the end of the period.
• Self-Exclusion: Permanently close your account with no possibility of reinstatement. Self-exclusion is irreversible. Any balance at the time of self-exclusion will be returned to your registered payment method after applicable compliance checks.

8.2 Age Verification

ec77 is strictly for players aged 21 and above. Age verification is a mandatory component of the KYC process. ec77 may temporarily suspend deposit and withdrawal functionality on any account where age verification is pending or where ec77 has reasonable grounds to suspect the account holder may be under 21.

8.3 Getting Help

If you believe your gambling is becoming a problem, ec77 encourages you to use the self-exclusion tool immediately and to seek support. The National Mental Health Helpline in Bangladesh is available 24 hours a day on 16789 — calling is free from any Bangladesh mobile network. ec77 support is also available at [email protected] to assist with activating any responsible gaming tool on your account.

9 Prohibited Activities

The following activities are strictly prohibited on ec77 and constitute grounds for immediate account suspension, forfeiture of balances, and in serious cases, referral to relevant authorities:

• Registering more than one account, or registering on behalf of another person.
• Providing false, incomplete, or misleading information at any stage of the registration or KYC process.
• Using a VPN, proxy server, or other technology to mask your true geographic location or identity.
• Depositing funds derived from criminal activity, or using ec77 as a vehicle for money laundering or fraud.
• Exploiting software bugs, glitches, or technical errors in any game or the Platform itself to gain an unfair advantage. Any winnings obtained through exploitation of errors are forfeited.
• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform without human input.
• Colluding with other players at live casino tables or in any multiplayer game format.
• Engaging in any form of bonus abuse as defined in Section 7.4.
• Attempting to access another player's account without authorisation.
• Engaging in abusive, threatening, or harassing behaviour toward ec77 customer support staff or other players.

10 Intellectual Property

All content on the ec77 Platform — including but not limited to the brand name ec77, the website design, logos, graphics, game interfaces, software, text, audio, and video content — is the intellectual property of ec77 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any content on the Platform without the express prior written consent of ec77. Any unauthorised use of ec77's intellectual property may result in account closure and legal action.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe is licensed to ec77 and remains the intellectual property of the respective studio. All rights are reserved by the respective rights holders.

11 Limitation of Liability

To the fullest extent permitted by applicable law, ec77's total liability to you for any claim arising out of or related to your use of the Platform is limited to the amount of funds held in your ec77 account at the time the claim arises.

ec77 is not liable for any of the following, whether arising from contract, negligence, or otherwise:

• Loss of profits, revenue, or winnings beyond the verified payout applicable to a confirmed bet or game outcome.
• Interruption to Platform access arising from scheduled or unscheduled maintenance, internet outages, server failures, or third-party service disruptions.
• Any losses arising from your failure to maintain the security of your account credentials.
• Delays in withdrawal processing caused by your bank, mobile wallet provider, or payment network.
• Any tax liability arising in your jurisdiction from winnings obtained on ec77. Players are solely responsible for reporting and paying any applicable taxes on gambling winnings.
• Errors in game outcome data or sports results provided by third-party data feeds, where such errors are corrected promptly upon discovery.

Nothing in these Terms excludes or limits ec77's liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12 Privacy & Data Protection

ec77's collection, storage, and use of your personal data is governed by the ec77 Privacy Policy, available at /privacy-policy. By registering an account on ec77, you confirm that you have read and accepted the Privacy Policy in addition to these Terms.

In summary, ec77 collects only the personal data necessary to operate your account, verify your identity, process transactions, and provide customer support. ec77 does not sell your personal data to third-party advertisers. Data is stored securely using 256-bit encryption and is retained only for as long as required by our operational and legal obligations. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting [email protected].

13 Amendments to These Terms

ec77 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email to their registered address or via a notice displayed upon next login. The updated Terms will take effect on the date stated in the revised version.

Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must stop using the Platform and may request account closure in accordance with Section 3.4. ec77 will not apply amended Terms retroactively to bets or transactions completed before the effective date of the update.

14 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which ec77 is registered. Players in Bangladesh acknowledge that online gaming regulations may vary and are solely responsible for confirming the legality of their participation in the Platform under applicable local law.

ec77 makes no representation that the Platform or any of its services are legal, available, or appropriate in any specific jurisdiction. Access to the Platform is offered on the basis that each player has independently satisfied themselves as to the legality of their participation.

15 Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need assistance with your ec77 account, please contact our customer support team using the details below.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the chat icon in your logged-in account dashboard.
• Response Time: Email enquiries are typically responded to within 24 hours. Live chat average response time is under 3 minutes during peak hours.